What is the Minimum Order Quantity?
Minimum order quantity is 1×20′ for the first and trial order with the maximum 5 model mixed in the container. Expected minimum 1×40′ HC or more after the first container.
What is your payment terms?
All payments to be made in US dollars/EURO or a currency converter. We give the following options for payment :
– Telegraphic Transfer (T/T) : Down payment 40%, the balance after shipment, when the copy of Bill of Lading is faxed to you.
– Letter of Credit (L/C) :Irrevocable L/C at sight 100%.
How long is your delivery time?
Our production process needs 30 – 60 days depends on the type of order and also model of furniture we have to make. But in average we need 45 days to complete an order.
How do you deal with complaints ? e.g furniture deflected during shipment or after received in warehouse, etc
Send us proof of damaged / broken furniture during shipment via e-mail. We will replace the furnitures in the following shipment.